[Important Notice] Please Be Cautious of Suspicious Emails

We have received reports of fraudulent emails impersonating our company, requesting our customers to give their credit card or personal information.

At our establishments, we never request sensitive information such as credit card numbers, expiration dates, or PIN numbers via email or messages on booking websites.

Some of these suspicious emails may contain URLs that lead to phishing sites. We kindly urge our customers to not click on any link or open any attachments contained in these emails without careful consideration. If the contents are unfamiliar or seem suspicious to you, please contact the hotel directly or the booking site where you made your reservation.

※ Phishing sites are fraudulent websites created to unlawfully obtain personal information, including user account details (such as IDs and passwords) and credit card numbers.