Frequently Asked Questions (FAQ) – MINI HOUSE Tokyo South

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About Check-in and Check-out

What are the check-in and check-out times?

Check-in time starts at 16:00 and check-out time is 10:00.

Is it possible to have an early check-in?

We are sorry, but we do not offer early check-in services.

Is it possible to have a late check-out?

We are sorry, but we do not offer late check-out services.

Is it possible to leave my luggage at the check-in counter?

You can store your luggage freely in our luggage storage room.
Luggage locks are provided.

What services do you offer?

Are rooms cleaned daily?

We are sorry, but we do not offer room cleaning during stays.

Can I request housekeeping during my stay?

We do not offer room cleaning during stays.
Thank you for your understanding.

Are towels and bedsheets changed daily?

Please note that linen and towels are not exchanged during stays. We do have a washing machine and washing detergent available for your use.

Room Facilities and Equipment

Do you provide any seasonings, such as salt or oil?

For food safety reasons, we do not offer this service.

I've used all the amenities/tissues. Can you provide more?

Please note that we do not replenish supplies or amenities during stays. We would like to thank you in advance for your understanding.

Other

Do you have WiFi?

Free Wi-Fi is available in each room. Please check the information in your room for the password.

Do you offer parking?

There is no parking on the property.
We will guide you to nearby toll parking lots.

Does the hotel have an elevator?

There is an elevator.

Can you book a taxi, restaurant, museum, etc for me?

We do not offer such reservation services.
Thank you for your understanding.

Can I smoke in the room?

Smoking is prohibited in the property.

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