Frequently Asked Questions (FAQ) – Hotel Mondonce Kyoto Gojo

Our Hotels in Osaka

Our Hotels in Kyoto

Our Hotels in Tokyo

About Check-in and Check-out

What are the check-in and check-out times?

Check-in is from 15:00 to 25:00 and check-out is until 10:00.

Can I check in earlier than the check-in time?

Depending on availability, early check-in can be arranged for an additional 1,000 JPY. If you are interested, please contact us in advance.

Is it possible to have a late check-out?

Based on availability, late check-out can be arranged for an additional 1,000 JPY. If you are interested, please contact us by 22:00 the day before the check-out.

Is it possible to leave my luggage at the check-in counter?

You can leave your luggage at the hotel. Please feel free to ask the staff.

What services do you offer?

Are rooms cleaned daily?

We are sorry, but we do not offer room cleaning during stays.

Can I request housekeeping during my stay?

We are sorry, but we do not offer additional cleaning services.

Are towels and bedsheets changed daily?

New towels can be provided upon request. Please ask the front desk.
New bed sheets can only be provided to long-term guests. Please replace the sheets yourself after receiving clean ones.

Room Facilities and Equipment

Do you provide any seasonings, such as salt or oil?

For food safety reasons, we do not offer this service.

I've used all the amenities/tissues. Can you provide more?

Please ask the front desk for new amenities/tissues.

Other

Do you have WiFi?

Free Wi-Fi is available in each room. Please check the information in your room for the password.

Do you offer parking?

There is no parking on the property.
We will guide you to nearby toll parking lots.

Does the hotel have an elevator?

There is an elevator.

Can you book a taxi, restaurant, museum, etc for me?

We are sorry, but we do not offer such reservation services.

Can I smoke in the room?

Please note that the whole hotel is non-smoking.
Please use the smoking area on the first floor of the facility.

CONTACT US
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google
Spotify
Consent to display content from Spotify
Sound Cloud
Consent to display content from Sound